Managing Public Information in a Mediation Process - Ingrid A. Lehmann
Managing Public Information in a Mediation Process By Ingrid A. Lehmann
Published by USIP Press Books, 2009 ISBN: 978-1-60127-041-2
Abstract Managing Public Information in a Mediation Process is the second handbook of the Peacemaker’s Toolkit series. This handbook provides those who mediate international conflicts the tools for when they must communicate publicly with a wide variety of audiences– from governments and rebel forces to local and international media, NGOs and IGOs, divided communities, and diasporas. Additionally, it helps mediators identify and develop the resources and strategies they need to reach these audiences. While highlighting essential information tasks and functions, it also discusses key challenges and opportunities, and provides expert guidance on effective approaches. Examples from past mediations illustrate how various strategies have played out in practice. The handbook sets out six crucial steps that can be undertaken by mediators and their information teams before, during, and after peace negotiations.